| Notes on the CIO report on how to measure IT value
www.cio.com Feb. 2001: IT executives feel that measuring IT
value is an important but very few have confidence in the
reliability of their value measurements. The challenge is
"finding the tangible equivalents of intangible benefits."
IT is "creating something new to the organization and has
nothing to compare new projects to in terms of cost, return and lead
times". Full
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