We carry liability insurance designed for pet care/sitting service companies and provide proof of insurance during our initial client meeting.

Service hours are between 7:30AM - 9:30 PM daily. Unless your cat requires special feeding/care routine, we will choose the time when we are available to provide care.

You can phone us during the evening. We are usually available between 5:00 - 6:00 PM. You can also have us call your cell phone.

We prefer to provide care ourselves, rather than contract outside help. Because pet sitting is a job requiring long hours and working weekend/holidays, turnover of sitters is a big problem for companies that hire sitters. We also don’t have to worry about poor performance by a sitter, sitters not showing up, or sitter theft.

We have been providing professional pet care services since 1999. We have a portfolio with testimonials from our clients regarding their experience with our pet care service. Our course we also have the benefit of having the experience from a lifetime of owning and caring for our own pets.

We establish long-term relationships with our clients who use our service again, and again. We are truly, dedicated pet lovers who put the welfare of pets first, rather than trying to be a large company out to make a buck.

We do not provide care for cats residing solely outdoors. We would have no way to be sure your cat is eating or is safe if you do not allow your cat or us to have indoor access.

We prefer to care for pets residing indoors. However, if your cats are used to going out during the day we understand it may be difficult to keep them in. We cannot guarantee your cats safety or that we will be able to let them in if they are not present when we arrive.

We charge a flat-rate fee for service. We charge per visit, not per pet. Weekends and Holidays do not cost extra. Home care services are free with pet care.

The fee would be our flat-rate fee of $15.00 per visit. If your birds require two visits per day, the total would be $30.00 per day.

Our company is not a licensed kennel. Therefore, we do not take care of pets in our home. Besides, most cats prefer the comfort and familiarity of their own environment.

Pets need fresh water and attention daily. If something should happen to your cat, two days is a long time for your cat to have to wait for help to arrive. For your cat’s health and safety, we ask that cats be visited at least one time daily.

We prefer that others don’t share in the pet care when we are providing service, as problems and mix-ups in food/medication can occur. However, we understand that this is necessary in certain cases.

We provide last minute and emergency service for clients who have previously used our services.

Most cats we care for are visited once a day, however, if you want your cat to follow it’s usual, daily feeding routine, we would be happy to visit him or her twice a day.

This is no problem at all. We do whatever we can to make your cat happy when in our care.

Most cats do fine with one or two visits a day. We do not do overnight visits.

Sure! As a matter of fact, we encourage it! We want you and your pets to be happy with our service. You can try our service first by scheduling a trial visit, after you have had a free, initial client interview meeting. Every sitting service operates differently and hopefully, we will be able to meet your expectations.

This is usually not a problem provided we are able to give hands-on care, if necessary.

We will first try and contact your Veterinarian named on your service contract. If your Veterinarian is not available and it is an emergency, we would take your cat to the Emergency Veterinary Clinic.

We are not Veterinarians or Vet Techs and would prefer not to be responsible for providing that level of medical care.

About Last Minute And Emergency Service

We do provide last minute and emergency service for our clients, but you must have an initial client meeting with us before we can provide service. We need to be able to meet with you to get instructions on how to provide care and to obtain a key.

Some cats prefer only the company of their own family. We can still provide care for your cat as long as he/she does not require hands-on care or medication. We will be able to tell by checking the food/litter whether or not your cat is eating and healthy.

You do not have to keep a key on file, but we do require that we return the key to you in person.  If you would need to extend your trip, we would not be able to continue to care for your pets.

Keys are required, as your garage door will not open if there is a power outage. Be sure to supply a copy of your keys, not your only set. We have had people give us their only house key and they could not access their residence until we came to drop-off their key.

There is a small fee to cover the cost of our travel time and cost for gasoline. We waive the fee if you are using our Ready Key program.

We tag your key using a client code and our company name and phone number. Your key cannot be traced back to your residence if it were lost or stolen. We advise all of our clients to leave a spare key with a nearby friend, neighbor or relative named as a contact person in case there is a problem.